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<div style="float:right">__TOC__</div> | |||
This article lists common issues and problems people have with playing Zandronum, and solutions and workarounds for them. For help with creating servers, see [[Game Servers Troubleshooting]]. | |||
== | ==Incorrect version== | ||
This means your Zandronum client is of a different version to the server you are attempting to join. Most servers are running the latest stable release, which can be downloaded from [https://zandronum.com/download Zandronum's download page]. Some servers may be using beta/testing versions which can be downloaded by your server browser and handled separately without overwriting your stable version, see [[Setting up testing versions]]. | This means your Zandronum client is of a different version to the server you are attempting to join. Most servers are running the latest stable release, which can be downloaded from [https://zandronum.com/download Zandronum's download page]. Some servers may be using beta/testing versions which can be downloaded by your server browser and handled separately without overwriting your stable version, see [[Setting up testing versions]]. | ||
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*'''Doom Explorer:''' Open the Options from the top menu. Then select Programs. Ensure Zandronum's path is set correctly, and use the Change button to fix it if necessary. | *'''Doom Explorer:''' Open the Options from the top menu. Then select Programs. Ensure Zandronum's path is set correctly, and use the Change button to fix it if necessary. | ||
== | ==Level authentication failed== | ||
This means that the level data on your computer is different to the level data on the server. | This means that the level data on your computer is different to the level data on the server. | ||
Firstly, ensure you are not using Freedoom, as Freedoom's maps are entirely different to and incompatible with vanilla maps. Most servers require a registered version of the game IWAD to play. If you are using the actual game's IWAD, ensure it is the correct version. You can use a tool such as [https://drinkybird.net/doom/omniscient Omniscient] to patch your IWAD files to the correct version. Pretty much all Doom servers use The Ultimate Doom 1.9, and all Doom 2 servers use version 1.9. | Firstly, ensure you are not using Freedoom, as Freedoom's maps are entirely different to and incompatible with vanilla maps. Most servers require a registered version of the game IWAD to play. If you are using the actual game's IWAD, ensure it is the correct version. You can use a tool such as [https://drinkybird.net/doom/omniscient Omniscient] to patch your IWAD files to the correct version. Pretty much all Doom servers use The Ultimate Doom 1.9, and all Doom 2 servers use version 1.9. | ||
If the issue still occurs, it is likely one of your mod files is of an invalid version or even corrupt: see the [[# | If the issue still occurs, it is likely one of your mod files is of an invalid version or even corrupt: see the [[#Protected_lump_authentication_failed|Protected lump authentication failed]] section, | ||
== | ==Protected lump authentication failed== | ||
[[File:Protected lump auth failure.png|thumb|Example of a protected lump authentication failure]] | [[File:Protected lump auth failure.png|thumb|Example of a protected lump authentication failure]] | ||
This occurs when the files loaded by your client do not match the files loaded by the server. The usual solution to this problem is simple: delete the mismatched files, and re-download them. When downloading files using Wadseeker or GetWAD, pay close attention to which website the files are downloaded from - if a specific site keeps serving up invalid files, you might want to remove it from your server browser's settings. | This occurs when the files loaded by your client do not match the files loaded by the server. The usual solution to this problem is simple: delete the mismatched files, and re-download them. When downloading files using Wadseeker or GetWAD, pay close attention to which website the files are downloaded from - if a specific site keeps serving up invalid files, you might want to remove it from your server browser's settings. | ||
Additionally, ensure there are no gameplay mods in the <tt>skins</tt> or <tt> | Additionally, ensure there are no gameplay mods in the <tt>skins</tt> or <tt>announcer</tt> folders within Zandronum's configuration directory - as their names suggest, these folders are for skins and announcers '''only''', and you should never put any gameplay mods in there. | ||
==See also== | ==See also== | ||
*[[FAQ]] | * [[FAQ]] (needs updating!) | ||